Terms
These terms explain the general basis for using the GlamLunea online store. Nothing here affects your statutory rights.
Orders and pricing
Prices are shown in USD. Shipping is free to the United States and Canada. Processing estimates are 1–3 business days, with transit estimates of 3–6 business days to the US and 4–8 business days to Canada. These are estimates, not guarantees. We may need to cancel or refuse an order in limited circumstances, such as an obvious pricing error or an unavailable item. If that happens, we will contact you.
Cancellations and returns
Cancellation can be requested before dispatch; see Cancellation and Exchange Policy. Eligible return requests can be made within 30 days of receipt for unused items in original packaging. The customer pays return shipping except for damaged, defective, or incorrect items. Refunds are initiated 5–10 business days after inspection, and arrival depends on your payment provider. See Returns and Refunds Policy for the steps.
Product information
We describe our travel makeup bags and cosmetic pouches as clearly as we can. We do not make unsupported claims about waterproofing or capacity. Product colours may appear differently depending on your screen. Please compare compartments and opening styles before ordering; the Buying Guide can help.
Privacy and cookies
See Privacy Policy and Cookie Policy for general information.
Contact
For questions about these terms, contact us via Contact Us. For delivery and payment information, see Shipping Policy and Payment Policy.