Shipping
GlamLunea ships to the United States and Canada. Prices are in USD. Shipping is free to both destinations. We aim to keep timelines clear so you can plan around your routine.
Processing and transit estimates
- Processing estimate: 1–3 business days.
- Transit estimate to the United States: 3–6 business days.
- Transit estimate to Canada: 4–8 business days.
These are estimates, not guarantees. Business days exclude weekends and public holidays. Once an order is dispatched, the transit estimate begins. If you need to change or cancel an order, see Cancellation and Exchange Policy; cancellation can be requested before dispatch. After dispatch, our Returns and Refunds Policy policy applies to eligible items.
What to check before ordering
Please review your shipping address carefully at checkout. If you have a question about an order, contact us via Contact Us.
Packaging and delivery
We do not make unsupported claims about protective packaging or delivery guarantees. If a parcel arrives damaged, keep the packaging and contact us so we can review the situation. For damaged, defective, or incorrect items, the customer does not pay return shipping; see Returns and Refunds Policy for the steps.
For general buying questions, the FAQ covers shipping alongside payment and returns. Our Terms of Service and Privacy Policy pages explain the wider terms of using the store. Nothing in this shipping information affects your statutory rights.
Planning for delivery
Before checking out, review the delivery address carefully, including apartment details and postal code. Processing and transit estimates describe separate parts of the journey; weekends, holidays and carrier delays can affect the total time. Keep the order details available so a delivery question can be matched to the correct purchase.
If a parcel appears late or an item arrives damaged, describe the issue and contact the store using the contact page. For an item that needs to be sent back after delivery, see the returns policy before mailing it.